Frequently Asked Questions

Generals

Which Stoormyx perfumes are unisex?

At Stoormyx, we offer a curated selection of unisex fragrances crafted to suit every mood and personality. All our products are unisex options Each scent is designed to be versatile, elegant, and timeless — perfect for everyone.

Does perfume last longer on clothes or skin?

Perfume performs best when applied directly to the skin. Your body’s warmth and natural oils enhance the fragrance, allowing it to develop beautifully over time. For best results, avoid applying perfume to clothes, as fabrics may not hold the scent as effectively.

What is the difference between cologne and perfume?

The main difference lies in the concentration of fragrance oils:

  • Cologne has a lower concentration, giving it a lighter, fresher scent that fades faster.
  • Perfume contains a higher concentration of fragrance oils, resulting in a richer, more intense aroma that lasts longer.

How can I make my perfume last longer?

To help your Favourite Stoormyx perfume last throughout the day, follow these simple tips:

  • Spray perfume on pulse points such as your wrists, neck, and behind your ears.
  • Avoid rubbing your wrists together after spraying — it breaks down the scent molecules.
  • Apply perfume on moisturized skin; hydrated skin helps lock in the fragrance for longer wear.

How many sprays of perfume should I use?

The number of sprays depends on your perfume’s strength and personal preference:

  • For light, refreshing scents, 3–4 sprays are ideal.
  • For stronger, long-lasting fragrances, 1–2 sprays are enough.

    Always refer to the concentration level on your Stoormyx perfume bottle for best results.

Does perfume age your skin?

No, Stoormyx perfumes do not age your skin. However, applying expired perfumes or those stored improperly may cause skin irritation. Always check the expiry date and store your perfumes in a cool, dry place away from direct sunlight.

🚚 Shipping & Delivery

Do you ship internationally?

Currently, Stoormyx ships only within India.

How long will my order take to arrive?

Orders are typically processed within 1–2 business days and delivered within 3–7 business days, depending on your location.

How much does shipping cost?

Shipping is absolutely free on all orders across India — no minimum purchase required.

Can I track my order?

Yes. Once your order is shipped, you’ll receive a tracking link via email and SMS to monitor your delivery in real-time.

What happens if I’m not available during delivery?

Our courier partner will attempt delivery twice. If unsuccessful, your package will be returned to our warehouse, and our team will contact you for re-dispatch.

What should I do if my package is delayed or lost?

Please contact our support team at stoormyxindia@gmail.com with your order ID. We’ll investigate and ensure you get a resolution as quickly as possible.

How Can I Change My Address?

The address is only changeable under certain scenarios. You can email your updated address at contact@stoormyx.com or call us at +91- 9616686099. All orders are dispatched within 24 to 72 working hours. NOTE- The address can only be changed before dispatch.

Payment

What payment methods do you accept?

We accept credit/debit cards, UPI, net banking, and major digital wallets for your convenience.

Is Cash on Delivery (COD) available?

Yes, COD is available across most pin codes in India.

Is my payment information secure?

Absolutely. All payments are processed through secure payment gateway, ensuring your personal data remains safe and encrypted.

Returns & Refunds

What is your return policy?

We offer a 5-day return policy from the date of delivery. Items must be unused, in their original packaging, and accompanied by proof of purchase.

How do I initiate a return?

To start a return, email us at stoormyxindia@gmail.com with your order details. We’ll guide you through the process and provide a return shipping label. You can also do by yourself from website.

How long does it take to receive a refund?

Once we receive and inspect your return, refunds are processed within 14 business days to your original payment method.

What to do if I receive a damage product

If you receive any damaged or defective product, kindly call our customer support team at +9616686099 within 24 hours of receiving them.